We try our hardest to despatch all orders within 48 hours (depending on what time you placed your order). Items are usually dispatched from the United Kingdom.
Wherever possible we use Tracked & Sign deliveries to ensure that you receive your item safely and securely. In some cases, this does mean a higher shipping cost than standard postal service, but our experience is that this is the safest and most reliable way to get items to you in a reasonable time span and good order.
Because items we send are typically bulky and/or heavy, some time must be allowed for delivery, even with Tracked & Sign services. We provide information on this below:
UNITED STATES, EUROPE & REST OF WORLD
International shipping is carefully calculated on the weight, size and value of your order, so the options can vary depending on what you have purchased.
The simplest way to see is to head through to the checkout and enter your delivery address/country; we’ll automatically show you the wide variety of available options you have, don’t worry, you won’t be charged.
Unfortunately we cannot ship to Brazil, Turkey, Israel and Russia.
Deliveries are set by priority mail, and the following timescales should be allowed:
United States - Please allow 2 weeks
Europe - Please allow 1-2 weeks
Rest of World - Please allow 2-4 weeks
Typically, deliveries should take 2-5 working days but please allow 1 week.
We typically use a Royal Mail 48hr Tracked & Sign service although we will sometimes use couriers if advantageous.